FAQ

At AL‑SHAHZADI HK, we understand that choosing a handmade luxury rug is both an investment and a personal journey. To help you feel confident and informed, we’ve compiled answers to the most common questions our clients ask about our showroom, products, and services.
If you have other questions, please just send it to sales@alshahzadi.com.

Filter by topic
All
  • All
  • FAQ – Authenticity, Care & Purchase

Need Help?

If you have questions about our handmade rugs, restoration services, or showroom experience, our team is here to assist. You can reach us directly via
WhatsApp: +852.2834.8396 or get our Email Support via sales@alshahzadi.com

FAQ – Authenticity, Care & Purchase

Our showroom is at 265 Queen’s Road East, Ground Floor, Wan Chai District, Hong Kong SAR, China

AL‑SHAHZADI HK offers a curated selection of both modern and traditional handmade rugs sourced from across the Oriental world. Our collection includes Persian silk Qom, Gabbeh wool, Afghani Bokhara, and Tabriz wool on silk base — alongside contemporary designs crafted with heritage techniques. Each piece reflects the artistry of its region, whether rooted in centuries‑old tradition or reimagined for modern interiors.

Yes. Every rug is handmade by master artisans and comes with a certificate of authenticity.

Yes. Each rug includes a certificate confirming its origin, material, and craftsmanship.

Yes. If you live in Hong Kong, Our Wan Chai showroom is open for private viewings. Book an appointment via our website or phone.

Selected rugs are available at discounted prices. Check our website or showroom for current offers.

Yes, we provide worldwide shipping with secure packaging and tracking.

Unable to find answers ? Contact Us